SHIPPING AND DELIVERY
Order processing and dispatch takes 1-2 business days for in-stock items and we ship using USPS, UPS, FedEx or DHL to virtually any address in the world. Delivery in most cases takes around 5-10 business days ( excluding statutory holidays). ***Customized Orders may take longer to process and be delivered.
MOKIDDIES cannot be held responsible for delays that may occur during transit, however we shall notify you if we are aware of any foreseeable delays.
*Please also note that in some cases, custom agents may delay the delivery of some packages (which is beyond our control).
Delivery information such as Customers Name, Location Address and Contact Number will be stored for delivery purposes. However, other personal identifiable information will not be stored.
How much are the custom duties/taxes levy in my country?
*You should note that you may be subjected to pay duties/taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be paid by you(the buyer); we have no control over these charges and cannot predict what they may be. Therefore, it is at the sole discretion of custom agents to release your package. Customs policies vary widely from country to country, so you should contact your local customs office for further information.
*In addition, please note that when ordering from Mokiddies.com you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
*Your privacy is important to us and we know that you care about how information about your order is used and shared. However, we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities and there is absolutely nothing we can do about it.